pattern recognized / shipping

shipping.

every shirt is printed after you order it. nothing sits on a shelf. that means production comes first, then shipping. here's how long each part takes.

production time

2 to 7 business days.

tees (bella+canvas 3001) typically print in 2 to 4 business days. receipt crewnecks (gildan 18000) take 3 to 7 because the blank is heavier and the print area is larger. production runs monday through friday at the swiftPOD facility.

production time does not include shipping. it is the time between you placing the order and the shirt leaving the printer.

shipping time

united states: 3 to 5 business days after production.

canada: 5 to 10 business days after production.

international: 10 to 21 business days after production.

shipping is handled by standard carriers (USPS, UPS, or DHL depending on destination). you will receive a tracking number by email once your order leaves production.

shipping cost

calculated at checkout based on destination and weight.

there is no flat rate. print-on-demand means every order ships from the facility nearest your address, so the cost reflects the real distance. you will see the exact number before you pay.

duties and import taxes

international prices do not include customs duties or import taxes.

your country may charge them on delivery, and that charge is yours. we cannot predict the amount and we cannot refund a parcel refused at customs.

order tracking

you get a tracking link the moment your order ships.

if you have not received a tracking number within 7 business days of ordering, check your spam folder first, then email hello@patternrecognized.com with your order number.

lost or delayed

if tracking hasn't moved in 10 days, contact us.

carriers lose things. it happens. email hello@patternrecognized.com with your order number and the last tracking update, and we will open a claim with the carrier and either reship or refund, depending on what the carrier confirms.

we are not responsible for packages marked delivered but not received. check with your carrier first, then contact us and we will help you file a claim.

questions about a specific order? email hello@patternrecognized.com with your order number. we answer everything.